Unlike old-style backroom deal-making and shallow public consultations, residents are meaningfully engaged in the process of creating a Community Benefits Agreement. This approach earns community support for development projects, diffuses opposition, and builds the reserves of trust, skill and resolve needed to tackle other complex issues.
It counters the cynical view of development as serving only a select few with real evidence that it can serve us all. (Toronto Star, February 24, 2014)